Parking - Bay Adelaide Centre

Brookfield’s ParkServe garages are thoughtfully designed to offer premium service to our guests. Well equipped with extensive amenities and perks, our garages boast superior air quality, lighting and maintenance, complimentary ValetAssist, a designated ecozone and convenient access to car sharing —among many other benefits. These premium facilities offer a wide range of value-added services. Although the garages are fully automated, parking staff are available 24 hours a day, 7 days a week to provide assistance.

General Information
There are approximately 450 spaces in an enclosed parking garage. It features three levels of parking for both tenant and visitor use. There are two parking garage entrances/exits; one on Richmond Street (westbound only) and one on Adelaide Street (eastbound only). The parking garage is accessible 24 hours a day, 365 days a year.

The Adelaide Street entrance and level P1 of the parking garage have 7 foot or 2.2 meters clearance. The Richmond Street entrance and levels P2 to P4 have 6 foot 6 inches or 2 meters clearance.

Imperial Parking Canada Limited (Impark) is an independent parking management company which is currently under contract with Brookfield to operate the parking garage. For further information regarding the parking garage, to make special arrangements for prepaid guest and/or staff parking, please call the Parking Garage Site Manager at 416-368-8531, visit their website, or visit the Parking Office in person, located on the P1 Level directly adjacent to the north parking elevators.

Parking Personnel and Hours of Operation
Although the parking garage is fully automated, parking staff are available 24 hours a day, 7 days a week to provide assistance.

Tenant and Visitor Parking
Tenant and visitor parking are accommodated on all levels. Parking elevators provide service to the ground and concourse floors.

The garage is equipped with a fully automated payment system that can be utilized at each exit gate. The pay stations are located in the north elevator lobby on Ground, P1 and P2, as well as the south elevator lobby on P2 and P3. This system allows the use of cash or major credit cards to pay the hourly/daily rates that are posted at the entrance to the garage. Garage entrances and parking elevator lobbies are monitored by closed circuit television at our Security Operations Centre.

There is a designated environmental zone, ‘EcoZone’, on P1 adjacent to the building for car pooling participants and car sharing customers. Please see the appropriate sections in this handbook for more details on these programs.

Parking validation coupons can be arranged for quantities of time or amounts of money. Redeemed validation coupons are invoiced to your firm monthly.

Current Parking Rates for Bay Adelaide Centre (as of January 2019) including taxes:

  • Twenty Minutes or less $5
  • One hour $15
  • Daily maximum $32 (6:00 am to 6:30 pm)
  • Evening maximum $10 (6:30 pm to 6:00 am all seven days
  • Sat, Sun and Holidays $10 (6:00 am to 6:30 pm)

For daily customers, there are two methods of payment when exiting the garage.

  • Option 1 - Cash or Credit Card: Take your parking ticket to the automated machines located in the elevator lobbies and pay either by cash or credit card. Retrieve both your parking ticket and payment stub, and drive to the garage exit (P1 Level, Row E). Insert the parking ticket into the automated machine upon exiting.
  • Option 2 - Credit Card Only: When exiting the garage, drive to any of the automated gate exits and insert your parking ticket and then your valid credit card.

After-Hours Parking
Both parking entrances are accessible 24 hours a day. If the garage doors are closed they will open automatically as the weight of your vehicle activates a pressure pad below the asphalt surface. For safety reasons, pedestrians should never walk down the parking ramp.

Emergency Assist System
Our garage is equipped with a duress or panic alarm system that is electronically monitored 24 hours a day, 7 days a week, by our Security Department. This system provides the capability to instantly pinpoint the zone from which an alarm has originated so that our Security Department can immediately be dispatched to assist you on a priority basis. Each column, containing the Emergency Assist System, is equipped with a panic alarm button which when activated, set off strobe lights and the closest security camera will automatically zoom in on the area. In addition, the Security Department will be alerted and immediately dispatched to your location. The panic alarm columns are also equipped with audio capabilities that, when pressed, will connect you directly to our Security Department.

If You Have Locked your Keys in your Car
We can arrange for an off-site locksmith to assist you. This service is available on a user-fee basis. To arrange for this service, please contact 310-SERV or ask Security.

If Your Car Battery Needs a Boost
A complimentary battery boost service is available to all tenants. If you are in need of this service during regular business hours, please call Parking at 416-368-8531. After hours, please pick up one of the Courtesy Phones in the parking elevator lobby.

Car Pooling
An innovative program that allows two or more employees to car pool is available. Participants share the cost of a discounted monthly random parking rate, but enjoy the benefits of using the ‘EcoZone’ reserved parking, located in a premium area beside the south parking elevators on the P1 Level of the parking garage.

Car Sharing
AutoShare is a car sharing program that has hybrid vehicles available for rental. The vehicle is located near the south parking elevators on P1. For information, please contact AutoShare directly at 416-340-7888 or visit their website at

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