Brookfield Place Toronto
Toronto, Ontario
Brookfield Place is one of North America’s truly great people places. This landmark is located in the heart of the financial district, and is home to the world’s most prestigious financial, commercial and legal firms, as well as the Hockey Hall of Fame.
Brookfield Place is green building certified with a Gold level of certification in the Leadership in Energy and Environmental Design (LEED®) Existing Buildings: Operations and Maintenance program.
Bounded by Bay, Wellington, Yonge and Front Streets, the 5 1/2 acre, 2.6 million square foot complex combines two architecturally stunning office towers with Toronto’s oldest intact streetscape, including the award-winning Allen Lambert Galleria - a six storey pedestrian thoroughfare resplendent in light and glass.
Connected to the underground PATH System, Brookfield Place is steps away from major hotels, retail and entertainment centres including Scotiabank Centre.
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Building details
Hours of operation
Public access
Monday to Saturday
Sunday
6:00 AM to 1:45 AM
9:00 AM to 1:45 AM
Management office
Monday to Friday
Saturday & Sunday
8:30AM to 5PM
Closed
Office tower
Monday to Friday
After hours, weekends, statutory holidays
7:30 AM to 6:00 PM
Passcard access only
Parking garage
Monday to Sunday
24 hours
Neighbourhood amenities
- Union station
- CF Toronto Eaton Centre
- St. Lawrence Market
- Toronto Court House
- City Hall
- Hockey Hall of Fame
- Multiple TTC stations
- Bay Adelaide Centre
- Financial District
- St. Michael's Hospital
- SickKids hospital
- Roy Thomson Hall
- Walking and biking trails
- First Canadian Place
- Yorkville
Essential services
Engineering
Housekeeping
Parking
Security
Loading Dock (Mon-Fri)
Loading Dock (Sat)
Loading Dock (Sun)
Courier (Mon-Fri)
24 hours - 7 days/week
24 hours - 7 days/week
24 hours - 7 days/week
24 hours - 7 days/week
6AM to 10PM
7AM to 3:30PM
Closed
8AM to 6:30PM
Meet our team
Kristen Maynes
Senior Property Manager
Phil Santos, Manager, Building Operations
Ainura Nifdalieva, Assistant Property Manager
Certificates and designations
Leading the charge in best-in-class building operations and sustainable practices, it’s always good to be verified. What does that mean? Well, it means we pursue certifications like LEED at our landmark addresses to show you we are operating sustainably. We’ve earned BOMA 360 designations throughout all of Canada to confirm that our building operations are best in class. More recently we’ve had our entire Canadian portfolio WELL Health-Safety Rated™ to confirm that we put our tenants’ health and safety first.
Brookfield Place Toronto is:
LEED O+M EB Gold Certified
WELL Health-Safety™ Rated
Pathway to net zero
When it comes to reducing our environmental footprint, we put our best foot forward.
How?
We focus on these key areas:
Energy management
Wellness
Waste management
Water management
Indoor air quality
Carbon reduction
What does ESG look like at Brookfield Place Toronto?
In the community
- Annual Earth Hour participant
- Annual participant in GRESB Real Estate Assessment
- Sustainability lifestyle content on axiis by Brookfield Properties
- Supported 58 charitable organizations in 2022 via Brookfield Cares
- Brookfield Properties employees raised over $115K in donations in 2022
On-site conservation
- FSC Certified paper products
- Green cleaning program
- Enwave Deep Lake Water Cooling
- Safe Flight Migratory Bird protection program
Transportation solutions
- State-of-the-art bike and shower facilities
- EV charging for up to 32 vehicles
- Preferred parking for carshare and electric vehicles
Certifications
- WELL Health-Safety Rated™
- BOMA 360 designated
- LEED® O+M EB Gold
Wellness
At Brookfield Place, we place high importance on the health and wellness of not only the environment, but also of the people that walk these halls everyday. The Wellness Program was implemented as a way to ensure our tenants could have an opportunity to stay fit and healthy even with their busy schedules.
See what classes are on offer by visiting the Brookfield Place - Bay Wellington Tower channel on axiis.
Service requests
We deliver the highest quality of services to our tenants. By utilizing the Angus Anywhere software platform to respond to tenant service requests, our customer service representatives manage service and maintenance requests 24/7.
Whether a light is out, or experiencing a power issue, dealing with a small spill or a large leak, tenants can be assured that their service requests will be resolved quickly and thoroughly. Available in app, online and by phone, submitting service requests is quick and simple.
Building Resources
Your one-stop shop for all building forms and manuals. Don't see what you're looking for?
Building forms
- Access Request Form
- AODA Customer Feedback Form
- Carpool Registration Form
- Contractor Reno MPAC Letter
- Emergency Contact Form
- Life Safety Form
- Monthly Gross Revenue Form
- Monthly Parking Application Form
- Monthly Parking Preauthorized Payment Form
- Office Tenant Door Signage Form
- Office Tenant Information Form
- Property Removal Form
- Retail Tenant Information Form
- Retail Tenant Signage Form
- Safe Work & Access Permit
- Service Elevator Request Form
Fire, life & safety
Our security teams are led by professionals with years of frontline experience in security, policing and fire protection and prevention. Know that when you’re at Brookfield Place we have your safety and security in mind. We’ve already thought of what could go wrong be it fire, theft or pandemic and planned for it. So you don’t have to.
As a cornerstone of our emergency management planning, we offer the highest level of prevention measures. Through long-term planning and the use of enhanced technology, our team works to address the ever-changing security and life safety needs of our properties.
At all of our properties we offer security at your fingertips. Integrated with axiis, the LiveSafe mobile platform gives app users the opportunity to report incidents and emergencies safely and securely. Whether being stuck in an elevator or encountering suspicious activity, tenants can speak directly to a security guard and receive updates about the incident report. The process is simple and intuitive. We take the well-being of our tenants and partners seriously, that’s why we put security at their fingertips.
Emergency resources
Toronto emergency contacts
- Fire & Emergency: 911
- Property Management: 416-777-6480
- Security Desk: 416-777-6462
Chemical / biological hazard
General emergency preparedness
Medical emergency